Guess what? I was transferred another 3 times before I was hung up on. Each transfer took at least 10 minutes, some as much as 20+ minutes.
So 3 times, someone told me, "OK, you can cancel, let me get you to the right department." Then I was hung up on. Total wait time just to try and cancel? 2 hours 15 minutes.
Still trying to cancel this worthless service! On hold once again as I called in.
Lesson 1- never buy a dell in the first place.
Lesson 2- never use Dell tech support unless you plan on wasting several hours.
I think Dell customer support used to be OK, but that is not the case for anytime I've called.
2 comments:
http://www.darsys.net/2005/08/why-dell-sucks-and-blows-dont-buy-dell.html
Since you posted over at my site, I thought I'd link back. Since we share the same opinions of Dell :)
Intersting and beautiful blog lovely presentation thanks for sharing your views...dell Computer Repair and also dell technical support
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